Terms of service

TERMS OF SERVICE

OVERVIEW

This website is operated by OVREN. Throughout the site, the terms “we”, “us” and “our” refer to OVREN.

By visiting our website, purchasing from us or otherwise using our services, you agree to be bound by these Terms of Service (“Terms”), together with any additional policies referenced on our website.

Please read these Terms carefully before using our website. If you do not agree to these Terms, you should not use our services.

SECTION 1 — ACCESS AND ACCOUNT

You must provide accurate, current and complete information when placing an order or creating an account.

You are responsible for maintaining the confidentiality of your account credentials and for activity carried out through your account.

We reserve the right to restrict or suspend access where we reasonably believe our website or services are being misused.

SECTION 2 — OUR PRODUCTS

We make reasonable efforts to display our products, colours, images and descriptions as accurately as possible. Actual colours may vary depending on your device or display settings.

Products and availability may change without notice. We may limit quantities or discontinue products where reasonably necessary.

SECTION 3 — ORDERS

All orders are subject to availability and acceptance.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, pricing or product errors, payment issues or stock unavailability.

If we cancel an order after payment has been received, the applicable amount will be refunded.

SECTION 4 — PRICES AND BILLING

Prices are displayed in the currency applicable to your selected market or as shown at checkout.

You agree to provide accurate billing, payment and contact information for all purchases.

Prices, promotions and offers may change from time to time. Changes will not affect orders already accepted unless required by law.

SECTION 5 — SHIPPING AND DELIVERY

Shipping options, fees and estimated delivery times are provided at checkout and in our Shipping & Delivery Policy.

Delivery estimates are not guaranteed and may be affected by carriers, customs, weather, public holidays or circumstances beyond our reasonable control.

SECTION 6 — INTELLECTUAL PROPERTY

All content made available through this website, including trademarks, logos, text, graphics, photographs, product imagery and designs, is owned by or licensed to OVREN unless otherwise stated.

You may not reproduce, distribute, modify or commercially exploit our content without prior authorization, except where permitted by applicable law.

SECTION 7 — OPTIONAL TOOLS

We may provide access to third-party tools or services that we do not control.

Your use of optional third-party tools is at your discretion and may be subject to additional terms imposed by the relevant provider.

SECTION 8 — THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for the content, accuracy, availability, policies or practices of third-party websites. You should review their applicable terms and policies before using their services.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

Our online store is hosted by Shopify, which provides the ecommerce platform that enables us to offer our products and services online.

Your use of certain features may also be subject to Shopify's applicable terms and privacy practices.

SECTION 10 — PRIVACY POLICY

Your personal information is handled in accordance with our Privacy Policy and applicable data protection requirements.

Please review our Privacy Policy for information about how we collect, use and disclose personal information.

SECTION 11 — FEEDBACK

If you provide reviews, suggestions, ideas or other feedback, you grant us permission to use that feedback for legitimate business purposes, subject to applicable law.

You must not submit content that is unlawful, abusive, misleading or infringes the rights of another person.

SECTION 12 — ERRORS, INACCURACIES AND OMISSIONS

Information on our website may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, availability or other information.

We reserve the right to correct errors and update information where reasonably necessary.

SECTION 13 — PROHIBITED USES

You may not use our website or services for unlawful, fraudulent, abusive or harmful purposes.

You must not attempt to interfere with the security, operation or integrity of our website, introduce malicious code, collect information unlawfully or infringe the rights of OVREN or any third party.

SECTION 14 — AGENTS

Nothing in these Terms creates a partnership, joint venture, employment or agency relationship between you and OVREN.

Neither party has authority to bind the other except where expressly agreed.

SECTION 15 — TERMINATION

We may suspend or terminate access to our services where these Terms are materially breached or where necessary to protect our website, customers or legal rights.

Obligations that by their nature should continue after termination will remain in effect.

SECTION 16 — DISCLAIMER OF WARRANTIES

We aim to provide our website and services reliably and accurately. However, we do not guarantee that access will always be uninterrupted, secure or error-free.

Any warranties that cannot legally be excluded remain unaffected.

SECTION 17 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, OVREN will not be liable for indirect, incidental or consequential losses arising from use of our website or services.

Nothing in these Terms excludes or limits liability where doing so would be unlawful or affects statutory consumer rights that cannot be excluded.

SECTION 18 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify OVREN against claims, losses or reasonable costs resulting from your unlawful use of our services or material breach of these Terms.

SECTION 19 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will remain in effect.

SECTION 20 — WAIVER; ENTIRE AGREEMENT

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

These Terms, together with the policies and notices published on our website, constitute the agreement between you and OVREN regarding your use of our services.

SECTION 21 — ASSIGNMENT

You may not transfer your rights or obligations under these Terms without our prior written consent.

We may transfer our rights and obligations where permitted by applicable law, provided this does not unlawfully reduce your rights.

SECTION 22 — GOVERNING LAW

These Terms and any related agreements will be governed by the laws applicable to our business operations, without limiting any mandatory consumer protections available to you under the laws of your country of residence.

SECTION 23 — HEADINGS

Headings are included for convenience and readability only and do not affect the interpretation of these Terms.

SECTION 24 — CHANGES TO TERMS OF SERVICE

We may update these Terms from time to time to reflect changes to our services, business practices or legal requirements.

The latest version will always be available on this page. Where required by applicable law, we will provide appropriate notice of material changes.

Your continued use of our services following an update constitutes acceptance of the revised Terms where permitted by applicable law.

SECTION 25 — CONTACT INFORMATION

Questions regarding these Terms of Service may be directed to:

OVREN

Email: customer.ovren@hotmail.com
Phone: +44 7441 485 839

Business Address:
13 Denmark Street
Oxford, OX4 1QS
United Kingdom

OVREN operates exclusively online. This address is provided for business correspondence and is not a retail location or customer return address.